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Home | Shopping Cart | Guarantee | Contact Us | Site Map | |
| About Worms | FAQ | Need Help? | ||
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Home | Shopping Cart | Guarantee | Contact Us | Site Map | |
| About Worms | FAQ | Need Help? | ||
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Q: How do I add items to my cart?
A: To add items to your shopping cart just click on the 'add to cart' button for that product. This can be found at the bottom of the page to the right of the pricing information for each product. Clicking on 'add to cart' will take you to the 'View Cart' page where you can see the contents of your shopping cart. It will also show you the current total for your order, including the selected postage method.
Q: How do I order more than one of the same item?
A: If you wish to change the quantity of a product in your cart then simply change the number in the quantity box and click on 'Update Cart'. This will update the total for your order.
Q: I have changed the quantity of items in the cart but the total doesn't seem to have changed. Why is this?
A: Changing the number in the quantity box is not sufficient to update your order total. You must remember to click on 'Update Cart' to get an up-to-date total for your order incorporating the changes that you made.
Q: I have filled my cart with the wrong product. How do I remove it?
A: If you want to remove a particular product completely then click on 'Remove' next to the quantity box and it will immediately be removed from the cart. Your new total will be automatically altered to reflect the updated status of your shopping cart. If you need to quickly empty the cart of its entire contents then click the 'Empty Cart' button and all products will be removed.
Q: Is my card charged as soon I place an order with you?
A: No. Your order is not charged immediately upon submission via our website but we do process it as soon as possible.
Q: I made a mistake and want to cancel my order. What do I do?
A: E-mail us at shipping@wormtreatment.com as soon as possible. We will endeavour to stop your order from being processed but sometimes it may have already shipped. If this is the case then you can return the product to us when you receive it and we will refund your card for the total of the order, minus the cost of shipping.
